Terms and Conditions
Welcome to www.naturo.in [Naturo Foods and Fruit Products Pvt. Ltd.]
In using the service of Naturo Foods and Fruit Products Pvt. Ltd. you are deemed to have accepted the terms and conditions listed below- All products/services and information displayed on naturo.in constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. naturo.in reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of naturo.in prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Eligibility for Membership
Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age, you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption, the sale or purchase of which to/by minors are strictly prohibited.
Naturo.in reserves the right to terminate your membership and refuse to provide you with access to the Site if naturo.in discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by naturo.in for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of naturo.in you agree to be bound by the Terms and Conditions.
Account and Registration Obligations
"Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Naturo.in shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the address provided below. If naturo.in has reason to believe that there is likely to be a breach of security or misuse of the naturo.in site, we may require you to change your password or we may suspend your account without any liability to naturo.in
You also agree to: Provide true, accurate, current and complete information about yourself in naturo.in’s registration form (such information being the "Registration Data") Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if naturo.in has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, piranhaplay.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
Cancellation by Naturo.in
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on naturo.in will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment naturo.in. Your credit card information never reaches naturo.in we just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or naturo.in with any of the third parties unless required for fraud verification or by law, regulation or court order. Naturo.in will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
Fraudulent /Declined Transactions
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Returns and Return Shipping
Returns are processed according to the Returns and Cancellation policy available at https://naturo.in/pages/returns-and-cancellation-policy
Please note that a return shipping charge for products or orders returned to Naturo’s facility may be debited from your store credits.